Frequently Asked Questions
- Troubleshooting Guide: What to Do If Software Is Slow or Not Working
- Port Requirements for BrightBooks & BrightAP
- How can I upload/import a Trial balance?
- Contacting BrightBooks Support by Phone or Email
- What systems does BrightBooks Integrate with?
- Remittance
- Contra
- Customer Transaction History
- Supplier Transaction History
- Moving Subscription from a Bureau Account with your Accountant to a Standalone Account
- Year End
- Bank Reconciliation Unbalanced
- Marking Sales Invoices as Paid
- Marking Purchase Invoices as Paid
- Errors when Importing your CSV Bank Feed
- How do I change details on a Receipt when the option is not available/greyed out?
- Difference on Balance on Bank Reconciliation and Balance Sheet
- How do I change details on an Invoice when the option is not available/greyed out?
- Contact Code Limit
- Temporary Journal Error
- How do I change the supplier on a payment when the option is not available/greyed out?
- Unbalanced Divisions
- What steps are required to link BrightBooks with BrightAP?
- Changing Subscription from an Enterprise to Standard Plan
- Can I add Additional Postings to a VAT Return that is already Created/Submitted?
- Linking BrightBooks to BrightAP
- BIM
- How do I record a general business expense?
- Difference on Aged Debtors/Creditors Summary Reports & Nominal Balances
- Missing Transactions on your VAT Return