Setting up Payment Manager is a one-time process that takes around 10–15 minutes. Once complete and fully verified, a Pay Now button is added automatically to every invoice you send — and payments are recorded against the correct invoice in BrightBooks without any manual input.
Important: You can only begin accepting payments once your account has been fully approved and verification is 100% complete. There are no provisional limits or early payment collection before approval.
Before you start: Enable your Permission
Go to Settings > Users > Open > enable ' Access Payments Manager'.
For all applicants, have ready:
- Full name, phone number, and email address
If you are a registered company, also have ready:
- Company registration number
- Ultimate Beneficial Owner (UBO) details — the individual(s) who ultimately own or control the business. This is a standard regulatory requirement for all payment providers.
- Business bank account details: account holder name, bank identifier (e.g. IBAN), and other requested account details
- Company incorporation document
- Proof of business address (for example, a bank statement dated within the last three months)
- Photo ID for each owner (passport or driving licence)
If you are a sole trader, also have ready:
- Date of birth and home address
- Bank account details: account holder name and relevant bank account identifiers
- You may also be asked to provide: a bank statement, passport, and/or utility bill
Step 1 — Open the Overview tab
Log in to your BrightBooks account. Click Overview in the top‑left of your screen.
Step 2 — Click Get Started
On the Overview dashboard, find the Bright Payments section and click Get Started.
Step 3 — Accept the Terms & Conditions
A window will appear showing the Sponsored Merchant Service Agreement — the legal agreement between you and Unipaas. Read it carefully, then:
- Tick the box to confirm you agree.
- Click Accept & Continue.
Note: If this window does not load or the Accept button is unresponsive, try clearing your browser cache or switching to Chrome or Edge. Do not attempt to bypass this step — contact BrightBooks support if the problem continues.
Step 4 — Confirm account creation
You will see: “The account has been successfully created.” You will then be asked whether to complete onboarding now or later:
- Yes, Complete Onboarding — continue immediately.
- No, Later — return via the Payments Manager tab in your left sidebar at any time.
Step 5 — Complete the onboarding form
The form has eight sections:
| # | Section | What you'll need to provide |
| 1 | Business Information | Legal name, registration number, registered address |
| 2 | Business Representative | Details of the authorised representative for your business |
| 3 | Owners, Stakeholders & Directors | Full name, email, date of birth, home address, and postcode |
| 4 | Sales Information | Your current or estimated annual sales figures |
| 5 | Product Information | A description of your business and goods or services you provide |
| 6 | Bank Information | Account holder name and bank account details |
| 7 | Document Upload | Copies of ID, proof of address, and company documents |
| 8 | Service Terms | Read and accept the full service terms to complete your application |
Tip: On the Document Upload step, click the blue highlighted area to see exactly which file types are accepted (JPG, PNG, or PDF).
Step 6 — Access your Payments Manager tab
Once you complete onboarding, a Payments Manager tab appears in your left sidebar. Use this to manage all payment activity, track settlements, adjust your payout schedule, and issue refunds (once your account is approved and live).
What happens after I submit?
You can only collect payments once your status is Approved. Earlier statuses do not permit payment collection.
| Status | What it means |
| Started | You have opened the form but not yet submitted it |
| In Review | Documents under review by Unipaas. Approval may happen the same day if complete. |
| Action Required | Additional information or documents needed — check your email |
| Approved | Full verification complete — payments and payouts can begin |
| Rejected | Account could not be approved |
Can I accept payments before verification is complete?
No. Payment Manager does not allow payment collection until your account is fully verified and approved. There are no partial limits or provisional payment collection before approval.